DAY 1 - INDUSTRY DAY
THURSDAY 18 AUGUST

We put the spotlight on the issues that Australian automobile dealers face today and furnish you with the knowledge and understanding of how to embrace the changes and keep your business in a relevant and healthy position.

8 fantastic industry sessions

1. The Changing Face of Dealer Ownership – John Mellor
2. HR Under the Microscope – Gary Katz
3. The Australian Economy and the Outlook in the Year Ahead – Besa Deda
4. Unlock your Financial Blind Spots - Alan Miltz
5. Your Obligations in Advertising & Marketing According to the ACCC – Clint Fillipou
6. What All Dealers Should Know About Warranty Obligations Under the New ACL Law - Alan Bergman
7. Lead Generation: Google, YouTube & Social Media – Craig Rispin
8. Effective Lead Management - Turning Leads into Customers - Tony Jewson

Plus these feature presentations

The Carsguide Opening Keynote Address will see the Hon. Lindsay Tanner, former Federal Minister of Finance, discuss the fiscal importance of the motor industry in Australia.  Our sponsors, Carsguide, will also host the evening's welcome dinner where you'll enjoy wonderful food and drinks with top class entertainment from the likes of human sound-machine Mr Percival and dance band, The Melbourne Hit Parade!

DAY 2 - FEATURE DAY
FRIDAY 19 AUGUST

Feature day with Jeff Sacks

Jeff Sacks is considered one of the premier experts in dealership operations and has a 30 year career that has seen NADA place him and his teachings on a well-deserved pedestal and select him as a NADA University Partner. His ability to impart knowledge that helps dealers and managers improve functionality and improve strategies across all areas of dealership operations is widely known to be one of the most sought-after in this industry.

4 in-depth sessions with Jeff Sacks

1. Industry Overview and the Automotive General Manager’s Game Plan
2. Financial Management & Service Management Basics
3. Managing Service
4. Parts & Used Vehicle Management: Executing on What you Have Learnt Today

Plus these feature presentations

Much-loved Australian comedians will be entertainment highlights, with Anh Do starting your day with more than a few laughs during the MotorOne Breakfast and Comedian Denise Scott offer a refreshingly funny break at the Drive Luncheon. This is a fantastic bonus to an already action-packed day.

DAY 3 - MANAGEMENT DAY
SATURDAY 20 AUGUST

This day focuses on providing practical advice and fresh ideas from industry experts that can be applied to the day-to-day operations across all dealership departments. From forming strategies for maximum service absorption, to marketing to women, to the highly popular Deloitte Panel who will share 20 of their best ideas, this is a must attend day for all managers in the dealership.

5 management focused sessions

1. The Best 20 Practical Ideas in Dealerships Today – Deloitte Panel
2. Key Strategies to 100% Service Absorption – Greg Strydom
3. Building Your Business One Conversation at a Time – Frank Romano
4. The Right & Wrongs in Marketing to Women – Amanda Stevens
5. Strategies for Success in Tough, Competitive Markets – Mark Bouris

Plus these feature presentations

Melbourne Cup winning jockey Glen Boss will share his success story during the Penrite Oil Breakfast before the day's events kick off. Financial guru and star of 'The Apprentice' Mark Bouris will talk about strategies for success in tough markets at the Closing Keynote Address before the always wonderful Carsales.com.au Grand Finale Dinner. Guests will enjoy a stunning performance by Darryl Lovegrove and daughter Harmony, followed by Big City Beat who will perform all your favourite songs, ensuring you dance and party the night away!