2009 Testimonials...

"This year's AADA ran like a well oiled machine, it is a credit to all who were involved"

John Forbes,
Brighton Toyota

Kevin Panozza PDF Print E-mail

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Kevin Panozza
SALESFORCE FOUNDER

Transforming Customer Experience in the New Market Place

The founder of one of Australia's most effective customer service companies Kevin Panozza started SalesForce in the 1990s employing just a handful of staff.

When his business was acquired by Salmat he employed upwards of 5000 staff in what is now the most successful, outsourced sales and customer service business in Australia and New Zealand.

His passion for staff engagement and creating a culture for high performance resulted in SalesForce being voted 'Best Employer in Australia and New Zealand' in three consecutive Hewitt surveys. Kevin believes good customer service begins with happy and committed employees.

Kevin will share his thoughts with delegates on incorporating the internet, intelligent mobile devices and changing customer expectations in their daily operation.

Delivered in his dynamic, entertaining style, Kevin's insight will leave a lasting impact on your customer service program, keeping your business relevant in today's changing market.
 
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Newsflash

Book Now!

This year’s AADA National Dealer Convention at the RACV Royal Pines Resort on the Gold Coast promises to be one of the best ever with a world-class line-up of speakers, entertainers, workshops and events. Book now and avoid disappointment.

Whether you are looking to attend the main Convention or are planning to send your staff to the Feature Day, you'll find all the forms needed to register under the Book Now section in the main menu. We look forward to seeing you in Queensland.